These Terms of Service ("Terms") govern your use of the Richmond TV Installers website at richmondtvinstallers.com and your interactions with us through any channel, including phone, text, email, or web form.
By using our website or contacting us, you agree to these Terms. If you don't agree, please don't use our services. We've written these Terms to be clear and straightforward — not to trip you up, but to make sure expectations are set honestly on both sides.
Richmond TV Installers operates as a lead-generation and referral platform. We connect customers who need TV mounting and related installation services with independent contractors and service providers in the Richmond, Virginia area.
Richmond TV Installers itself does not directly perform installation work. We do not employ the technicians who complete your job. Our role is to receive your request, match it with an available service provider, and coordinate the connection between you.
When you submit a quote request or contact us, you are initiating a referral process — not entering into a direct service contract with Richmond TV Installers.
The technicians and service providers we refer are independent contractors, not employees or agents of Richmond TV Installers. They operate their own businesses, carry their own insurance, and are solely responsible for the quality and safety of the work they perform.
Richmond TV Installers is not a party to any agreement between you and a referred contractor. Any disputes about workmanship, pricing, scheduling, or service quality are between you and the contractor directly.
We make reasonable efforts to refer reputable service providers, but we make no representations or warranties about any individual contractor's licensing, insurance coverage, work quality, or conduct.
We cannot guarantee that a service provider will be available for your requested date, time, or location. Service availability depends on contractor schedules and geographic coverage, which can change.
We do not guarantee any specific outcome, timeline, or result from a referred service. Pricing discussed during the referral process is provided in good faith but is ultimately subject to the contractor's assessment of your specific job.
We reserve the right to decline to process a referral request for any reason, including service area limitations or service type constraints.
By contacting Richmond TV Installers through any channel — including our website form, phone call, text message, or email — you expressly consent to be contacted by us in response to your inquiry. This may include:
This consent applies even if your phone number is listed on a Do Not Call registry. Your inquiry constitutes an established business relationship that permits us to contact you about your request.
When you provide your phone number and contact us, you may receive SMS messages from Richmond TV Installers. These messages may relate to:
Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance. Opting out will not affect your ability to receive service.
We do not send promotional SMS blasts or add you to mass marketing lists. SMS communications from us are conversational and directly related to your service request or history with us.
Your SMS consent is not sold, rented, or transferred to third parties for their own marketing purposes.
Phone calls to or from Richmond TV Installers may be monitored or recorded for quality assurance and training purposes. By calling us, you acknowledge this possibility and provide your consent to recording. If you prefer not to have your call recorded, please inform us at the start of the call and we will make reasonable accommodations.
To the fullest extent permitted by applicable law, Richmond TV Installers and its owners, operators, affiliates, and representatives shall not be liable for:
Our total liability to you for any claim arising out of or relating to these Terms or your use of our services shall not exceed the amount, if any, you paid directly to Richmond TV Installers (not to a contractor). In most cases, our services are provided at no direct charge to you, meaning our liability cap is zero.
You agree to indemnify, defend, and hold harmless Richmond TV Installers and its owners, operators, affiliates, and representatives from any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
All content on richmondtvinstallers.com — including text, images, logos, and design — is owned by or licensed to Richmond TV Installers. You may not reproduce, copy, or use any content from this site for commercial purposes without our written permission.
You may use our website for its intended purpose: learning about our services and submitting a service inquiry. You may not attempt to scrape, crawl, or extract data from this site in an automated manner, or use our website in any way that could harm its functionality or reputation.
Richmond TV Installers currently serves the greater Richmond, Virginia metropolitan area, including Richmond, Glen Allen, Short Pump, Midlothian, Mechanicsville, Bon Air, Chesterfield, and Henrico. Service availability within these areas is not guaranteed and depends on contractor availability at the time of your request.
We reserve the right to modify our service area at any time without notice.
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Virginia.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
We may update these Terms from time to time. When we do, the "Last updated" date at the top of this page will change. Continued use of our website or services after updated Terms are posted constitutes your acceptance of the revised Terms.
We encourage you to review this page periodically, particularly if you use our services on a recurring basis.
If you have questions about these Terms, please contact us:
